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Notice of Privacy

To the Users (as defined below), we inform them that the following Privacy Notice is applicable to them for the simple use or access to any of the pages, web and mobile applications, software and applications in general, that make up the Portal of (hereinafter and, jointly and indistinctly, the "Portal"), so we understand that you accept it and agree to be bound by it.  If you do not agree with the Privacy Notice and / or with the Terms and Conditions at your disposal, you must refrain from accessing or using the Portal.


The User, understood as the person who uses or accesses, through computer equipment and / or any communication equipment or device, the Portal (hereinafter the "User"), fully and without reservation accepts each and every one of the provisions included in this Privacy Notice.


RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA.  For On Time Services (hereinafter the "Company") the safety of Users is our priority, so we protect your personal data through the use, application and maintenance of high technical, physical and administrative security measures.


As a User, you have the opportunity to choose from a wide range of products and services through our Portal, knowing that your personal data will be protected and will be treated confidentially. We inform you that the RESPONSIBLE for collecting and treating and / or using the personal data that the User provides through the Portal, is the Company, as well as its subsidiaries, associates, holding companies and affiliates.


ADDRESS OF THE RESPONSIBLE.  For the purposes of this privacy notice, the Company indicates, individually, as its address, the one located at Jade 1, Bellavista, San Miguel de Allende, Guanajuato, CP 37735


PERSONAL DATA THAT MAY BE COLLECTED.  The personal data that the Company may collect from the User when using the Portal and / or contracting our services and products, are the following:


I. Name

II. Company name

III. Post

IV. Email

V. Telephone


PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.  The personal data that the Company collects will be used to serve the following purposes:


I. To guarantee the quality of our service, to contact us regarding a request for a quote for a service; in case of hiring a service, to inform about the status of your project.


II. To integrate files, databases and systems necessary to carry out the corresponding operations and services; (ii) To claim the delivery of prizes and / or promotions; (iii) To carry out internal analyzes;


III. Additionally, your personal data may be used for the following secondary purposes: (i) Marketing, advertising and commercial prospecting; (ii) Offer you, where appropriate, other products and services of the Company or any of its affiliates, subsidiaries, holding companies, associates, commission agents or companies; (iii) Send you promotions of other goods, services and / or products; (iv) To carry out statistical analysis, to generate information models and / or profiles of current and predictive behavior and, (v) To participate in surveys, sweepstakes and promotions.


OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF DATA.  The Company has administrative, technical and physical security measures in place to protect your personal data, which we also require to be complied with by the service providers we hire. You may limit the use or disclosure of your personal data by sending an email to indicating in the body of the email your full name and what data you want not to be disclosed, if your request proceeds, you will be registered in the exclusion list.


MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR  OPPOSITION (ARCO RIGHTS).  You can send an email to , at any time, to exercise your Rights of Access, Rectification, Cancellation or Opposition ("ARCO Rights"). To exercise ARCO Rights, you (or your legal representative) must submit the request, identifying yourself with the following documentation:


I. Name of the user or owner.

II. Address of the user or owner or other means to communicate the response to your request.

III. Documents that prove your identity (IFE / INE or passport) and, where appropriate, the documents that prove the legal representation of the applicant.

IV. A description of the information / data on which you are trying to exercise your ARCO rights and the rights you would like to exercise.


If one or more of the documents mentioned above are not included, and / or the documents have errors or omissions, the Company will notify you within 3 business days of receiving the request and ask for the missing documents and / or the relevant corrections; You will have 5 business days from that notification to provide the updated information, otherwise, the request will be understood as not submitted.


TRANSFER OF PERSONAL DATA.  The Company may disclose your personal data to those third parties who, by virtue of the services and products offered, need to know them to fully comply with them.


Likewise, the Company may disclose your information to the competent authorities in terms of the applicable legislation; Any transfer of your personal data without consent will be made in accordance with Article 37 of the LFPDPPP.


WEB BEACONS.  The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Portal; These are small electronic images embedded in web content or email messages, which are not normally visible to Users and which allow us to generate almost personalized content to offer you a better experience when using our Portal.


In case of not agreeing with any of the conditions established here, the User can always change the configuration of their browser.


MODIFICATIONS TO THE PRIVACY NOTICE.  This privacy notice may undergo modifications, changes or updates derived, among other things, by new legal requirements; The Company's own needs, due to the products or services we offer; for our privacy practices; due to changes in our business model, or for other reasons.


Any modification to this privacy notice will be notified to you through any of the following means: a written communication sent to your address; by the email you indicate; a message to your mobile phone; a message made known through the Portal or any electronic means used to carry out operations; or, in newspapers with wide circulation, the registered office of the Company.

Terms and Conditions

To Users, we inform them that the following Terms and Conditions are applicable for the simple use or access to any of the pages, web and mobile applications, software and applications in general, that make up the Portal. mx (hereinafter and, jointly and indistinctly, the "Portal"), so we understand that you accept them and agree to be bound by their compliance. In the event that you do not agree with the Terms and Conditions, you must refrain from accessing or using the Portal.


On Time Services and / or its subsidiaries, controllers, related parties and affiliates (hereinafter and, jointly and indistinctly, the "Company") reserve the right to discretionally modify the content of the Portal at any time, without prior notice.


The User, understood as the person who uses or accesses the Portal, through computer equipment and / or any communication equipment or device (hereinafter the "User"), agrees not to use devices, software, or any other means Tending to interfere both in the activities and / or operations of the Portal, in the databases and / or information contained therein.


1. USE AND RESTRICTIONS.  Access to or use of the Portal expresses the User's full and unreserved adherence to these Terms and Conditions. Through the Portal, the User will serve, contract and / or use various services and content (the "Services and Content"), made available by the Company. The Company will have the right to deny, restrict or condition the User's access to the Portal, totally or partially, at its sole discretion, as well as to modify the Services and Contents of the Portal at any time and without the need for prior notice.


The User acknowledges that not all the Services and Contents are available in all geographic areas and that some Services and Contents may only be used after their hiring, activation or prior registration by the User and / or by paying for them. The Company does not guarantee the availability and continuity of the operation of the Portal and the Services and Contents, nor the usefulness of the Portal or the Services and Contents in relation to any specific activity, regardless of the means of access used by the User. The Company will not be responsible for any damage or loss of any nature that may be caused due to the lack of availability or continuity of operation of the Portal and / or the Services and Contents.


The use of the Services and Contents on the Portal is the sole responsibility of the User, who in any case must use them according to the functionalities allowed in the Portal itself and the uses authorized in these Terms and Conditions, for which the User undertakes to use them in such a way that they do not contravene good customs, the rights of third parties, the rules of use and coexistence on the Internet, the laws of the United States of Mexico and the legislation in force in the country in which the User is at the access the Portal and use the Services and Contents. The Portal is for the individual use of the User, so it will not be able to commercialize the Services and Contents in any way.


2. RESTRICTIONS.  The User does not have the right to place hyperlinks within the Portal, to use the Portal's links, nor the right to place or use the Services and Contents on their own or third-party sites or pages without prior written authorization from the Company. The User may not prevent any other User from using the Portal or the Services and Contents.


3. INTELLECTUAL PROPERTY.  The rights of intellectual property, industrial property regarding the Services and Contents, the distinctive signs and domains of the Pages or the Portal, as well as the rights of use and exploitation of these, including but not limited to, their disclosure, publication , reproduction, distribution and transformation are the exclusive property of the Company. The User does not acquire any intellectual and / or industrial property rights by simply using or accessing the Services and Contents of the Portal and, at no time, will such use be considered as an authorization or license to use the Services and Contents for different purposes. to those contemplated in these Terms and Conditions.


4. THIRD PARTY INTELLECTUAL PROPERTY.  The User agrees that the provisions established in article 3 above regarding the ownership of the Company's rights are also applicable to the rights of third parties regarding the Services and Contents of the Pages, domains or information presented or linked to the Portal.


5. QUALITY OF SERVICES AND CONTENT AND ITS GUARANTEES.  Neither the Company, nor its suppliers or business partners, will be responsible for any loss or damage suffered by the User as a result of inaccuracies, consultations made, advice, typographical errors and changes or improvements that are made periodically to the Services and Contents. The recommendations and advice obtained through the Portal are of a general nature, so they should not be taken into account when making personal or professional decisions. For this, an appropriate professional should be consulted who can advise the User according to their specific needs.


The Company offers the Services and Contents with a level of competence and reasonable diligence from a commercial point of view, however, it does not offer any type of guarantee in relation to them. The Portal is provided by the Company "as is" and "as available". The Company does not represent any representation or guarantee of any kind, express or implicit, in relation to the operation of the Portal, information, content, materials or products included. The User expressly accepts that the use of the Portal is at their own risk. The Company reserves the right to remove or delete any information from the Portal, at any time, at its sole discretion. Neither the Company, nor its suppliers or distributors offer specific guarantees on the Services and Contents; The Company excludes all warranties to the extent permitted by applicable laws.


In accordance with the Terms and Conditions, the Company does not assume or will assume any type of responsibility towards any person, derived or that could be derived by the Services and Contents, navigation on the Portal, queries, clarifications and / or any other kind of response granted by the Company by any means of communication.


The User agrees to leave the Company, its shareholders, subsidiaries, affiliates, officers, directors, employees, advisers, attorneys, representatives and / or any person related to it alone, from any liability that may be imputed by virtue of and / or in relation to the Portal, the provision of Services and Contents or any other derivative of these Terms and Conditions.


The User understands and accepts that the Company will be limited by liability of any kind, in all cases, to the amount paid as consideration for the Services and Contents.


5.1 RETURNS AND CANCELLATIONS.  For the safety of the Users, at any time they may cancel the Services and Contents that they acquire on the Portal, at their sole discretion and without any liability.


6. LINKED THIRD PARTY GOODS AND SERVICES.  The fact that information is offered on the Portal or on other linked or linked sites does not imply the recommendation, guarantee, sponsorship or approval by the Company regarding said information, goods and / or services. The availability of goods and / or services offered by third parties or by linked or linked sites is not the responsibility of the Company. By virtue of the foregoing, the Company will not be liable to any authority of any nature, for any matter related to the sale, consumption, distribution, delivery, availability or provision of any of the goods and / or services offered by third parties or by sites linked or linked through the Portal.


Regarding the Services and Contents provided by third parties within or through links to the Portal (such as links, banners and buttons), the Company is exclusively limited, for the User's convenience, to: (i) inform the User about them and, (ii) to provide a means to put the User in contact with suppliers or vendors. The products and / or services that are marketed within the Portal and / or on linked third-party sites are supplied by independent merchants and under no circumstances shall it be understood that they are the responsibility of the Company. There is no type of employment relationship, association or partnership between the Company and said third parties. All advice, advice, statement, information and content of the pages of third parties linked to or within the Portal represent the opinions and judgments of said third party, consequently, the Company will not be responsible for any loss or damage suffered by the User as a result of these.


7. CONFIDENTIALITY.  The Company is obliged to keep confidential the information it receives from the User that has this character in accordance with the legal provisions applicable in the United Mexican States; The Company does not assume any obligation to keep confidential any other information that the User provides.


8. USE OF NON-CONFIDENTIAL INFORMATION.  By using the Portal, the User authorizes the Company, but not limited to, to use, publish, reproduce, disclose, publicly communicate and transmit non-confidential information, in terms of the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals, in the Federal Copyright Law, in the Federal Consumer Protection Law and in any other applicable in Mexican legislation.


9. COOKIES.  The User who has access to the Portal agrees to receive files transmitted by the Company's servers. A "Cookie" is a data file that is stored on the User's computer hard drive when the User accesses the Portal. These files may contain information such as the identification provided by the User or information to track the pages that the User has visited. A Cookie cannot read the data or information from the User's hard drive or read the Cookies created by other sites or pages.


Generally, Cookies are accepted automatically, the User can change the configuration of his browser at any time. In the event that the User decides to reject Cookies, it is possible that certain sections of the Portal do not function optimally or even do not work at all.


10. NOTICE OF PRIVACY OF PERSONAL DATA.  All the information that the Company collects from the User is treated with absolute confidentiality in accordance with the legal provisions applicable in Mexican legislation.


11. ACCESS KEYS.  At all times, the User is the sole and final responsible for keeping secret the access codes that he may have and with which he has access to certain Services and Contents of the Portal.


12. MODIFICATIONS.  The Company will have the right to modify, at any time, the Terms and Conditions, without prior notice and / or consent of the User. Consequently, the User must carefully read the Terms and Conditions each time he intends to use the Portal. Certain Services and Contents offered to Users on and / or through the Portal are subject to their own particular conditions that replace, complete and / or modify these Terms and Conditions. Consequently, the User must also carefully read the corresponding particular conditions before accessing any of the Services and Contents.  


13. APPLICABLE LAWS AND JURISDICTION.  For the interpretation, compliance and execution of these Terms and Conditions, the User agrees that the Federal laws of the United Mexican States and the competent courts of San Miguel de Allende Guanajuato will be applicable, expressly waiving any other jurisdiction or jurisdiction. that may correspond to them due to their present or future addresses or for any other cause.


14. CONTACT.  The User can contact, at any time, the Company's staff for any clarification, comment, doubt and / or suggestion related to the Services and Contents, the Portal and / or these Terms and Conditions at .mx.

Terminos y condiciones
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